Check the department before using the main address
Radboudumc lists its main entrance at Geert Grooteplein Zuid 10, 6525 GA Nijmegen. Its entrance information is part of guidance covering several locations. Read the invitation carefully and ask the department which entrance you should use if the location is unclear.
Give the transport service the complete street address and any confirmed arrival instruction. A hospital name alone can leave several possible destinations open, while a postal address may not be a patient entrance. If a relative is making the reservation, share the current location detail with them so the passenger, companion and booking all refer to the same place.
Prepare to reach the reporting point after arrival
Ask the care team when and where you need to report, including any registration step before the appointment. Allow time after the road journey to leave the vehicle and follow the hospital route with your chair. Driving time is one component of arrival, not an estimate of every step between your starting room and the department.
Keep the route or department information available to the person accompanying you. Check the hospital’s latest instructions when preparing to leave, particularly if an appointment has moved. If you need help inside, discuss that with the hospital or your companion in advance. A road pickup arrangement does not answer every practical question about moving through a large building.
Give current wheelchair and boarding information
State whether the wheelchair is manual or powered and whether you stay seated in it during transport. Include useful dimensions and occupied weight for assessing the vehicle, along with extended supports or equipment attached to the chair. Use the actual setup travelling to this appointment instead of a description of an older chair or a different everyday aid.
Mention bags and additional mobility aids, and discuss practical requirements before completing the reservation. Keep diagnoses and clinical records with the care team. An address field or general assistant conversation is not a useful place to copy a medical history. Provide the mobility, equipment and meeting information needed to prepare the journey, and ask when a requirement needs a further discussion.
Agree the companion’s role for both directions
Choose who travels with you, who helps at the starting address and who accompanies you inside Radboudumc. Include a regular passenger seat for every travelling companion. If someone meets you at the hospital instead, agree a specific meeting point and make sure each person can reach the other by phone.
Review the return group separately. A relative may join you after the appointment, or a different person may accompany you home. Explain that change and include their bags or equipment. Make the confirmation available to the passenger and the person who is actually present on the travel day, even when someone elsewhere handles the booking and administration.
Organise departure from home or accommodation
Use the full pickup address with street, house number and town. Identify the shared entrance, reception or gate where you can meet with your wheelchair. Arrange any help needed to get from your room to that point. Keep appointment items accessible and allow time to gather belongings before the planned departure.
For an overnight stay, decide where luggage will be during the hospital visit. Explain a stop to collect it or an onward hotel destination in the transport request. Our Nijmegen guide covers a separate city outing, while Arnhem offers another visitor itinerary. Each destination needs its own address, entrance check and journey arrangement rather than being left implicit in an appointment transfer.
Discuss a return that reflects the appointment
Ask what the hospital can tell you about the likely programme, then allow time afterwards to leave the department and reach pickup. If the finish cannot be predicted, discuss the return arrangement while booking. A guessed appointment end should not be treated as a confirmed time when the passenger will definitely be ready outside.
Confirm the return entrance and final address, particularly if either differs from the outward journey. Keep a reachable contact number and tell the transport service about changes. If the hospital reschedules the appointment, update the transport booking separately. Waiting, extra stops and a later separate journey are different arrangements and should be included in reviewing the request and fare.
Check the reservation and keep the confirmation available
Enter pickup and destination, then continue to reservation for the date, time, wheelchair and passengers. Review the selected hospital location, direction, equipment, luggage and fare. Check that the practical meeting instructions are clear, and save the transport confirmation beside the appointment information so both can be found during the day.
Call +31 85 800 2777 when a practical transport requirement needs discussion. MAX can help locate this guide and the reservation page. Radboudumc remains your contact for clinical instructions and changes to the appointment. Complete the road journey booking after reviewing its details, and share the final departure and return plan with the passenger and companion.